Legal
Terms of Service
Effective date: 1 November 2024
1. About these terms
These Terms of Service ("Terms") govern your access to and use of the GetWilled website and will-creation service ("Service") provided by GetWilled, a company registered in England and Wales ("we", "us", "our").
By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
2. The Service
GetWilled provides an online tool that helps individuals create a will in draft form for England and Wales.
GetWilled is not a law firm and does not provide legal advice. The Service is a document-drafting tool only.
Wills drafted using the Service are intended for use in England and Wales only. We make no representation that the Service is appropriate for use in any other jurisdiction.
3. Eligibility
You must be at least 18 years old and resident in England or Wales to use the Service.
You warrant that the information you provide is accurate and complete. We accept no liability for documents prepared on the basis of inaccurate information you have supplied.
4. Your account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@getwilled.co.uk if you suspect any unauthorised use.
We reserve the right to suspend or terminate accounts that violate these Terms or that are used for fraudulent or unlawful purposes.
5. Payments
Certain features (such as printed copies of your will) are subject to a fee. All prices are displayed inclusive of VAT where applicable. Payment is processed securely by Stripe. We do not store your payment card details.
Fees for one-time purchases (such as printed copies) are non-refundable once production has begun unless the item is defective. Please contact us within 14 days of purchase if you have a concern.
6. Intellectual property
All content on the GetWilled website — including text, graphics, logos, and software — is owned by or licensed to GetWilled and is protected by copyright and other intellectual property laws.
You retain all rights to the personal information you enter. You grant us a limited licence to use that information solely to provide the Service to you.
7. Limitation of liability
The Service is provided "as is". To the fullest extent permitted by law, we exclude all warranties, representations, and conditions relating to the Service, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We are not liable for any loss or damage arising from: reliance on a document produced by the Service without independent legal advice; failure to execute a will correctly; changes in law after the will is drafted; or any indirect, consequential, or special loss.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.
8. Data protection
We process personal data in accordance with our Privacy Policy. By using the Service, you acknowledge that you have read and understood that policy.
9. Changes to the Service and these Terms
We may update these Terms from time to time. We will notify you of material changes by email or by displaying a notice on the Service. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.
10. Governing law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
Questions about these Terms should be sent to hello@getwilled.co.uk.